CCTM - Certified Community Transit Manager Study Guide


Table of Contents

Note: The CCTM Exam is only one part of the steps you'll take toward becoming a Certified Community Transit Manager. For information on the certification process, plus all the forms and supporting materials you'll need, visit

Preparing for the CCTM Exam

Many individuals who sit for the CCTM exam haven't taken a test for some time and may find that their test preparation tools have gotten a little rusty. If you find yourself in this situation, don't worry; this resource is here to help you prepare for and pass the CCTM exam.

The test may be unlike any you have taken before in that there is no classroom instruction and you determine when you take the test. The following process may help you:

  1. Determine your knowledge level.
  2. Determine what additional preparation is necessary.
  3. Develop a study plan including the expected test date.
  4. Follow your study plan.
  5. Determine if you are ready for the exam, or, if not, start the process over.
  6. Take the exam.

You should begin by working through the study questions. If you can answer them with relative ease you should have little trouble with the actual exam.

If you find yourself being challenged, review the related topics and then revisit the problems. You may also want to consider developing a study plan. To do this, begin by making a list of the sections that need extra attention. Then divide the material into manageable chunks and dedicate time periods no longer than a couple of hours. Then decide upon the date and time when you will be ready to take the CCTM exam.

To make the most of your time, you should find a place that is conducive to study. If your office is quiet, well lit, comfortable, clean and free from distractions for extended periods of time, consider yourself lucky. Otherwise, you may want to consider your home, the local library, or a coffee shop. If you find that your first choice doesn't provide you with the necessary atmosphere consider making changes to the room or finding another location.

After you have executed your plan, reevaluate your knowledge level. If you are ready for the exam, go for it! If you do not feel adequately prepared start the process over.


Nearly everyone experiences some anxiety before, during, and after taking a test. For some, learning how to manage anxiety is as important as knowing the material itself.

Two keys to dealing with anxiety are preparation and relaxation. With regards to preparation it might help to remember that:

  1. You know the material that is covered on exam.
  2. You know what the questions will look like, that is like the practice questions.
  3. You have real world experience dealing with most, if not all, of the subject matter.
  4. You can study as much as you would like and have the flexibility of taking the exam when you are ready.
  5. Transit can be complicated, but its structure and the solutions to many of the problems it presents are usually quite intuitive.

Learning to relax before and during a test can be very important. Taking a long, deep breath, tensing and relaxing muscles, visualizing a peaceful place, or repeating soothing sentences may help.