Training & Outreach

The Changing Face of America: Diversity and Its Implications for Transit

What does diversity in America mean for transit operations? What challenges lie ahead in the majority-minority population shift? How will the "aging tsunami" affect the demand for transit? The U.S. Census reports that 1 out of every 10 counties in the U.S. now has populations described as "majority-minority." Further, estimates are that an additional 218 counties have reached the "tipping point" toward becoming majority-minority in the next few years. In these areas, various groups of minorities will, in total, exceed the number of white people also living there. Projections are that gradually, this shift will continue and by 2042, the population of the entire nation will fit this description. What challenges, if any, will this present for transit providers?

Compounding this shift is the dramatic adding of the population often described as the "aging tsunami." While many elderly people have multiple disabilities that require accommodation, many current and future passengers are younger people with disabilities who in the past were not employed, did not travel, or lived in distant institutions or larger cities. These individuals collectively often rely on public transit to meet their mobility needs.

In this specifically designed course, practical instruction and participatory exercises will be provided to acquaint transit providers with information regarding: the implications of the majority-minority shift; the aging society; people with disabilities; awareness of hidden disabilities; language barrier issues; responsiveness to cultural differences; minority community outreach; as well as fulfilling requirements for federal assistance.

(Half day to full day class – Full day preferred)